FiftyFlowers.com welcomes you! FiftyFlowers offers products and services subject to the following terms and conditions of use. YOUR DECISION TO USE FIFTYFLOWERS.COM OR PURCHASE PRODUCTS FROM FIFTYFLOWERS.COM VALIDATES YOUR ACKNOWLEDGEMENT AND ACCEPTANCE OF OUR TERMS AND CONDITIONS OF USE.
FiftyFlowers’ cancellation policy is no cancelations will be accepted within 7 business days of scheduled delivery date and there is a 15% surcharge for all cancelled orders. Cancellation requests within 10 business days of your delivery date will not be accepted.
To cancel an order, you can either send us an email to email@example.com with the subject heading CANCEL ORDER # (include your order number) in the body of the email include what you want to cancel or call us to 1.877 50 ROSES (507-6737). Either way, we will need to speak with the person who placed the order over the phone to confirm.
Changes to an order
If you would like to change your flower order, please contact us 7 days prior to scheduled delivery date. We might not be able to make changes to an order without sufficient notice. There is a $10 fee to change the scheduled delivery address and is not guaranteed.
Complaints & Claims
If you are not satisfied with your flower shipment, please call Fiftyflowers IMMEDIATELY after opening your boxes at 1.877 50 ROSES (507-6737) AND email us to firstname.lastname@example.org. All complaints must be communicated verbally and accompanied with digital pictures indicating all the flowers within 24 hours of receipt of the product or your claim will not be accepted and no refund will be granted. In order to process your claim, we will request digital pictures and/or return of all product (for quality inspection). We do not guarantee color tone matches. Flowers are a natural product and vary in color from season to season.
It is the customer's responsibility to properly care for flowers. Fiftyflowers is not liable for products mishandled by clients. As a courtesy, each product page explains in detail how to care for flowers, however customers must be knowledgeable on flower care.
FiftyFlowers recommends to our customer, or a representative, to be present for delivery. A signature may or may not be required at the time of delivery. FiftyFlowers is not responsible for lost or stolen packages, damage to the products as a result of being left in inclement weather, damage to products as a result of prolonged travel times caused by the customer not being present, FedEx or DHL delays, delays as a result of Customs and Agricultural inspections, or acts of God.
FiftyFlowers offers FREE Shipping on most flowers, but not all. Please check the detailed Shipping Policy at this link - Shipping Policy
With the help of FedEx, UPS and other express shippers, FiftyFlowers.com ships directly from our farms to your doorstep. To track the progress of your FiftyFlowers you will receive a e-mail containing a unique tracking number once your flowers have been shipped. You can find tracking status updates in MY ACCOUNT. We email you timely tracking updates. If you have provided your cell phone number, FiftyFlowers will text message tracking updates to you. FiftyFlowers.com is not responsible for packages that are received before or after the specified delivery date, are lost, stolen or damaged once in the hands of carriers. However, if you have questions or concerns about your order, we would be happy to assist you. Please contact us at our toll free number, Monday thru Friday 8:30am to 5:30pm PST. That toll free number is 1-877 50 ROSES (507-6737).
Special Shipping Charges
There are some destinations that requires a special shipping charge. Please note the following list of Special Shipping Charges:
Saturday Delivery - $15 (Under some circumstances, we can provide Saturday Delivery, which is not available on the website product's calendars, phone orders only)
Canada - 40%
Alaska, Hawaii - $45
For deliveries to Canada, Customs determines how quickly your flowers reach you. You may receive your flowers on the day you requested or 1 day ahead of schedule.
We reserve the right to refuse service to anybody at anytime.
Cell Phone Usage
We collect cell phones to send SMS or text messages to customers. You may receive various SMS or text messages from FiftyFlowers related to your order.
Warnings about Flower Boxes and Packaing Material
Some packaging material used to package bulk flowers is rough, sharp or thick. Bulk flowers must be protected with heavy plastic straps, large metal staples and wooden rods. Anybody unpackaging the flowers should use caution and wear protective gloves and use appropriate tools. There is a chance of cutting your hand or finger on the packaging material. Please be careful.
Product Descriptions and Site Content
FiftyFlowers.com and its affiliates attempt to be as accurate as possible. However, FiftyFlowers.com does not warrant that product descriptions or other content of this site is accurate, complete, current, or error-free.
Copyright, Trademarks, Patents, License and Site Access
All content included on FiftyFlowers.com's site, including but not limited to the text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of FiftyFlowers.com. All site content is the exclusive property of FiftyFlowers.com or its content suppliers and is protected by United States and international copyright laws. INFRINGEMENT UPON COPYRIGHT LAW IS A CRIMINAL OFFENCE. FIFTYFLOWERS.COM TAKES COPYRIGHT INFRINGEMENT VERY SERIOUSLY. WE SCAN OTHER WEBSITES FOR DUPLICATION OF OUR PROPERTY AND PERIODICALLY CHECK.
Visitors are authorized to use this material strictly for personal, non-commercial use. Visitors may download, print and save copies of materials strictly for their personal, non-commercial use. Publishing, selling, modifying, retransmitting or otherwise distributing without written consent is strictly prohibited and punishable by law. With regard to non-confidential communications, all information, ideas, suggestions or other communications expressed on behalf of outside affiliates shall be on a non-confidential basis. FiftyFlowers.com is free to reproduce, use, disclose and distribute such communications without limitation or obligation.
All FiftyFlowers.com trademarks may not be used in connection with products that are not FiftyFlowers.com's without expressed written consent of FiftyFlowers.com. Infringement includes using FiftyFlowers.com's property in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits FiftyFlowers.com. All other trademarks not owned by FiftyFlowers.com or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by FiftyFlowers.com or its affiliates. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of FiftyFlowers.com. Framing or utilizing framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of FiftyFlowers.com and our affiliates is prohibited without express written consent. You may not use any FiftyFlowers.com logo or other proprietary graphic or trademark as part of the link without express written permission. FiftyFlowers.com grants you limited license to access and make personal use of this site. You are prohibited from downloading from, modifying, and/or using this site for commercial purposes without expressed written consent of FiftyFlowers.com.
Security and Passwords
When you place an order on FiftyFlowers.com, the credit card number you submit is encrypted over the Internet using secure socket layer (SSL). Although we take serious efforts to safeguard your personal information, we cannot warrant the security of the information we receive. No transmission of data over the Internet can be guaranteed to be 100% secured.
FiftyFlowers.com requires a registration and log-in process to process orders and access accounts. You will be required to select a user ID and password. These are provided to you solely for your individual use of FfityFlowers.com's website. You are responsible for maintaining the confidentiality of your user ID and password, and you accept responsibility for all activities that occur under your user ID. It is your responsibility to notify us of any unauthorized use of your accounts.
FiftyFlowers.com is operated out of Miami, Florida and governed under the state law thereof. Therefore, it is legally bound by the State of Florida and the United States of America. If you are placing an order from outside of the United States (for delivery within the US), please take note that all information you provide will be transferred to the United States.
Links to other Websites
Consent, Site Policies, Modifications, and Severability