• Annecy Spider Mum Flowers are shipped in 10 stem bunches bundled together by a rubber band. 
• Average stem length is a minimum of 50cm/20 inches and a maximum of 70cm/27.5 inches. 
• Flowers are shipped ready to use. There is no special preparation needed, and they are easy to arrange. 
• Imported flowers from our Ecuadorian Flower Farms. 
• Each stem has one flower. 
• Expected vase life is more than 8 days. 
• Availability is year round. 
• Due to variation in monitor resolutions, the exact colors of this flower may vary to some degree. 
• Package contents and prices are based on availability and are subject to change due to weather and market conditions.

Spider and Mum Flowers are shipped directly from our Ecuadorian Farms with no water tubes. Before shipping your flowers, we prepare them for their journey with proper hydration methods. If your flowers appear sleepy and thirsty after their journey, it is absolutely NORMAL. Just follow these simple steps and the flowers will bloom delightfully. 

1. Remove flowers from box by cutting any straps and also remove all paper and plastic packaging covering the stems of the flowers. Do not remove the rubber bands holding the flowers together. Leave these on for the first 4 hours, or if you wish, until you are ready to start arranging flowers. 
2. Fill containers with at least 4 inches of fresh, cool water. 
3. Cut stems diagonally approximately a half an inch from the stem's bottom under running water with sharp scissors or knife. 
4. Immediately after cutting, place the stems in the prepared water. 
5. Allow flowers at least 4 hours to hydrate well. 
6. Keep flowers away from direct sunlight, drafts or excessive heat. 
7. Change water every 24 hours to keep flowers fresh. Assure that your flowers have sufficient water. The flowers will drink an exceptionally large amount of water upon arrival.

For your Wedding or Special Event, we recommend that you arrange to have your Annecy Spider Mums delivered 2 to 3 days before the actual event. For a Saturday wedding your flowers should be delivered on the Wednesday or Thursday before the wedding. 

• FiftyFlowers uses FedEx for overnight delivery service. All deliveries should arrive by 5pm on your chosen delivery date and your flowers will most likely be delivered before 10:30am. Delivery time depends on service available to your address. Please contact FedEx and ask them the guaranteed delivery time for the specified delivery zip code. 
• Deliveries are available Tuesday through Friday. 
• The day before your selected delivery date, you will receive an automatically generated tracking number which you can use to track your package online at www.FedEx.com. 
• In order to ensure proper flower delivery, FedEx might require signature at time of delivery. Please arrange to have somebody home to ensure proper delivery. If you miss your delivery, please contact FedEx at 1.800-GO-FEDEX directly with your tracking number to reschedule delivery. 
• Each order must have a valid and working telephone number. FedEx will not accept any orders without a working telephone number. 
• Please review your shipping address carefully. If you provide the wrong shipping address, we are not responsible for any problems that may result. Any shipping redirects or changes will incur a $10 fee and changes may not be feasible as the delivery date approaches, especially once the shipping tracking number has been assigned. 
• FiftyFlowers.com is not responsible for packages that are received before or after the specified delivery date, are lost, stolen or damaged once in the hands of the carrier. In the event that there is a delay with your package, please contact FedEx directly. 
• Shipments to Hawaii, Alaska and Canada will be charged an extra $45 per box surcharge. 
• We can arrange shipments to Puerto Rico. Please send an email to weddings@fiftyflowers.com with the complete shipping address and flower order. Within 24 hours, one of our customer service representatives will confirm your total order price.