• Recommended delivery date is 2 days before your event. If your event is Saturday suggested delivery date is Thursday.
• Flower Centerpieces are available year round.
• Each flower bouquet contains 12 Red Roses 50-60cm), 6 Alstromeria, and 4 Ruscus greens*.
• Packages include 5 or 10 Flower Centerpieces.
• The average height is 16 inches. 
• Vases not included. The ideal vase to use with these centerpieces measures 7 to 9 inches tall, with an opening of 4 to 5 inches wide. To achieve a fuller look, choose a vase which is shorter in height and has a large mouth. To achieve a slimmer-sleek look, choose a taller vase with a smaller mouth. You may also adjust the width by tying the bouquet in the center or allowing it to stand on its own in the vase.
• Expected vase life is an average 6 days. 
• These flowers come pre arranged in a flower bouquet and require no special prep work. 
• Due to variation in monitor resolutions, the exact colors of this arrangement may vary to some degree. 
• Package contents and prices are based on availability and are subject to change due to weather and market conditions.

* In the event that a substitution may be necessary to make certain that your flowers are delivered on time, we take the utmost care in assuring that your order is as similar to your original flower choice. While we will always try to inform under these circumstances, flower substitutions may be shipped without verbal confirmation from you.  Specifically, for the centerpiece pictured on this page, in the event that we need to substitute the recipe, flowers within the same color palette will be used if possible even if this means substituting other kinds of flowers or equal or higher value.

Flowers are shipped directly from our Colombian partner farms with no water tubes. Before shipping your flowers, we prepared them for their journey with proper hydration methods. If your flowers appear sleepy and thirsty after their journey it is absolutely NORMAL. Just follow these simple steps and the flowers will bloom delightfully.

1. Remove flowers from box by cutting any straps and also remove all paper and plastic packaging covering the stems of the flowers. Do not remove the rubber bands holding the flowers together. Leave these on for the first 4 hours or if you wish until you are ready to start arranging flowers. 
2. Fill containers with at least 4 inches of fresh, cool water. 
3. Cut stems diagonally approximately a half an inch from bottom under running water with sharp scissors or knife. 
4. Immediately after cutting, place the stems in the prepared water. 
5. Allow flowers at least 4 hours to hydrate well. 
6. Keep flowers away from direct sunlight, drafts or excessive heat. 
7. Change water every 24 hours to keep flowers fresh. Assure that your flowers have sufficient water. The flowers will drink an exceptionally large amount of water upon arrival.

• FiftyFlowers uses FedEx for priority overnight delivery service. All deliveries should arrive by 5pm on your chosen delivery date and your flowers will most likely be delivered before 10:30am. Delivery time depends on service available to your address. Please contact FedEx and ask them the guaranteed delivery time for your specific delivery zip code. 
• Deliveries are available Tuesday through Friday. 
• The day before your selected delivery date, you will receive an automatically generated tracking number, which you can use to track your package online at www.FedEx.com. You can also obtain your tracking number by signing into your FiftyFlowers' online account.
• In order to ensure proper flower delivery, FedEx will require signature at the time of delivery. Please arrange to have somebody home to ensure proper delivery. In the event that somebody will not be available at the delivery address please leave a note in an obvious place indicating that it is okay to leave your flower package releasing all responsibility and include your name and signature.  If you miss your delivery, please contact FedEx at 1.800-GO-FEDEX directly with your tracking number to reschedule delivery. 
• Each order must have a valid and working telephone number. FedEx will not accept any orders without a working telephone number. 
• Please review your shipping address carefully. If you provide the wrong shipping address, we are not responsible for any problems that may result. Any shipping redirects or changes will incur a $20 fee and changes may not be feasible as the delivery date approaches, especially once the shipping tracking number has been assigned. 
• FiftyFlowers.com is not responsible for packages that are received before or after the specified delivery date, are lost, stolen or damaged once in the hands of the carrier. In the event that there is a delay with your package, please contact FedEx directly.
• If your tracking number starts with a "D" your package has been shipped with Ontrac. You can track your package online at: www.ontrac.com or call them directly at 1-800-334-5000 in the event you need to reschedule your delivery.
• Shipments to Hawaii and Alaska will be charged an additional $45 per box surcharge. 
• Shipments to Canada will be assigned a 30% surcharge to cover import duties, processing and filing these import duties on our client’s behalf as well as out of country shipping fees.
• We can arrange shipments to Puerto Rico. Please send an email to [email protected] with the complete shipping address and flower order. Within 24 hours, one of our customer service representatives will confirm your total order price.