• Recommended delivery date is 2 days before your event. If your event is Saturday suggested delivery date is Thursday.
• This centerpiece in small features 9 total stems each: 1 mini green hydrangea, 2 green hypericum, 2 green button, 2 green alstromeria, 1 lily grass, 1 tinted green carnation. The large features 15 total stems each: 1 mini green hydrangea, 3 green hypericum, 4 green button, 4 green alstromeria, 1 lily grass, 2 tinted green carnation.
• The average height of a centerpiece is 12+ inches.
• Vases not included. The ideal vase to use with these centerpieces measures 7 to 9 inches tall, with an opening of 4 to 5 inches wide. To achieve a fuller look, you may choose to use a vase that is wider and shallower, tying the bouquet in the center and allowing it to stand on their own in the vase. 
• Shipped fresh from our Florida partner flower farms. 
• Expected vase life is a minimum of 5 days. 
• Due to variation in monitor resolutions, the exact colors of these flowers may vary to some degree. 
• Package contents and prices are based on availability and are subject to change due to weather and market conditions. 
• Returns will only be accepted if flowers arrive in poor condition. Returns will not be accepted for circumstances resulting from negligence.

*In the event that a substitution may be necessary to make certain that your flowers are delivered on time, we take the utmost care in assuring that your order is as similar to your original flower choice as possible. While we will always try to inform under these circumstances, flower substitutions may be shipped without verbal confirmation from you.  Specifically, for the centerpiece pictured on this page, in the event that we need to substitute the recipe, flowers within the same color palette will be used if possible even if this means substituting other kinds of flowers of equal or higher value.

Our Table Centerpieces are shipped directly from our Colombian or Californian partner flower farms. Before shipping your flowers, we prepared them for their journey with proper hydration methods. If your flowers appear sleepy and thirsty after their journey it is absolutely NORMAL. Just follow these simple steps and the flowers will bloom delightfully. 

1. Remove flowers from box by cutting any straps, and inspect your flowers thoroughly to ensure than all contents have arrived in excellent condition. 
2. Fill containers with at least 4 inches of fresh, cool water. 
3. Under running water, cut the stems at an angle, then place in the prepared water. 
4. Allow flowers at least 8 hours to hydrate well. 
5. Keep flowers away from direct sunlight, drafts or excessive temperatures. Flowers should be kept at a temperature between 35-75 degrees Fahrenheit. 
6. Change water every 24 hours to keep flowers fresh. Assure that your flowers have sufficient water. The flowers will drink an exceptionally large amount of water upon arrival.

• FiftyFlowers uses FedEx or UPS for priority overnight delivery service. All deliveries should arrive by 5pm on your chosen delivery date and your flowers will most likely be delivered before 10:30am. Delivery time depends on service available to your address. Please contact FedEx and/or UPS and ask them the guaranteed delivery time for your specific delivery zip code. 
• Deliveries are available Tuesday through Friday and, at an additional fee, Saturday.
• The day before your selected delivery date, you will receive an automatically generated tracking number, which you can use to track your package online at www.FedEx.com or www.UPS.com. You can also obtain your tracking number by signing into your FiftyFlowers.com online account.
• In order to ensure proper flower delivery, FedEx and/or UPS will require signature at the time of delivery. Please arrange to have somebody home to ensure proper delivery. In the event that somebody will not be available at the delivery address please leave a note in an obvious place indicating that it is okay to leave your flower package releasing all responsibility and include your name and signature.  If you miss your delivery, please contact FedEx at 1.800-GO-FEDEX or UPS at 800-782-7892 directly with your tracking number to reschedule delivery. 
• Each order must have a valid and working telephone number. FedEx and/or UPS will not accept any orders without a working telephone number. 
• Please review your shipping address carefully. If you provide the wrong shipping address, we are not responsible for any problems that may result. Any shipping redirects or changes will incur a $20 fee and changes may not be feasible as the delivery date approaches, especially once the shipping tracking number has been assigned. 
• FiftyFlowers.com is not responsible for packages that are received before or after the specified delivery date, are lost, stolen or damaged once in the hands of the carrier. In the event that there is a delay with your package, please contact FedEx/UPS directly.
• If your tracking number starts with a "D" your package has been shipped with Ontrac. You can track your package online at: www.ontrac.com or call them directly at 1-800-334-5000 in the event you need to reschedule your delivery.
• Shipments to Hawaii and Alaska will be charged an additional $45 per box surcharge. 
• Shipments to Canada will be assigned a 40% surcharge to cover import duties, processing and filing these import duties on our client’s behalf as well as out of country shipping fees.
• We can arrange shipments to Puerto Rico. Please send an email to weddings@fiftyflowers.com with the complete shipping address and flower order. Within 24 hours, one of our customer service representatives will confirm your total order price.

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