• Recommended delivery date is 2 days before your event. If your event is Saturday suggested delivery date is Thursday.
• Mokara Orchids are available year round*
• Mokara Orchids have an average of 6 to 10 blooms per stem.
• Average bloom size is 1 to 2 inches in diameter.
• Stem length is a minimum of 12 inches, with an average length of 15 inches.
• Orchids are shipped with water tubes to supply continuous hydration during shipping.
• Expected vase life is an average minimum of 8 days.
• Orchid flower meaning is love, beauty, refinement, beautiful lady, Chinese symbol for many children, thoughtful, maturity, or charm.
• Since flowers are a product of Mother Nature and due to variation in monitor resolutions, the exact color tones of this flower may vary to some degree.
• Package contents and prices are based on availability and are subject to change due to weather and market conditions.
• Your flowers will arrive looking thirsty and sleepy. This is absolutely NORMAL. Please refer to our Flower Care tab on this product page for a descriptive process on care and handling instructions.

*In the event that a substitution may be necessary to make certain that your flowers are delivered on time, we take the utmost care in assuring that your order is as similar to your original flower choice as possible even if this means substituting flowers of higher value. While we will always try to inform under these circumstances, flower substitutions may be shipped without verbal confirmation from you. 

Bulk Orchids are shipped directly from our partner flower farms. Before shipping your flowers, we prepare them for their journey with proper hydration methods. Just follow these simple steps:

1. Remove flowers from box. If your Orchids do not arrive in water tubes, go directly to step 2. If your Orchids arrive with water tubes, simply check to make sure the water tubes contain water then prop them upright with the tubes attached. There is no immediate need to cut and put them in water. When you are ready to make your arrangements, then move onto step 2. However, keep an eye on the water level inside the tubes. You may need to fill them with water as needed.
   
2. Fill a container with fresh, cool water to the desired level. 
3. Cut stems diagonally approximately one inch from bottom under running water with sharp scissors or knife. 
4. Immediately after cutting, place the stems in the prepared container. 
5. Keep flowers away from direct sunlight, drafts or excessive heat. 
6. Blooms toward the bottom of the stem are older than blooms near the top of the stem. It is normal for the bottom blooms to die sooner. Simply remove any dying blooms daily.
   
7. Every 24 hours, re-cut the stems repeating the steps above to maximize the life and beauty of your flowers.

Orchids are shipped in full bloom. There is no need to receive the flowers many days in advance for blooming purposes. If you like, you can leave your Orchids standing upright with the stems in the water tubes until you are ready to design the flowers.

Orchids do not like refrigeration; it may damage them. Optimal temperature for your orchids is 18C or 65F. Anything cooler than this could potential be harmful and may damage the flowers.

• FiftyFlowers uses FedEx for priority overnight delivery service. All deliveries should arrive by 5pm on your chosen delivery date and your flowers will most likely be delivered before 10:30am. Delivery time depends on service available to your address. Please contact FedEx and ask them the guaranteed delivery time for your specific delivery zip code. 
• Deliveries are available Tuesday through Friday. 
• The day before your selected delivery date, you will receive an automatically generated tracking number, which you can use to track your package online at www.FedEx.com. You can also obtain your tracking number by signing into your FiftyFlowers' online account.
• In order to ensure proper flower delivery, FedEx will require signature at the time of delivery. Please arrange to have somebody home to ensure proper delivery. In the event that somebody will not be available at the delivery address please leave a note in an obvious place indicating that it is okay to leave your flower package releasing all responsibility and include your name and signature.  If you miss your delivery, please contact FedEx at 1.800-GO-FEDEX directly with your tracking number to reschedule delivery. 
• Each order must have a valid and working telephone number. FedEx will not accept any orders without a working telephone number. 
• Please review your shipping address carefully. If you provide the wrong shipping address, we are not responsible for any problems that may result. Any shipping redirects or changes will incur a $20 fee and changes may not be feasible as the delivery date approaches, especially once the shipping tracking number has been assigned. 
• FiftyFlowers.com is not responsible for packages that are received before or after the specified delivery date, are lost, stolen or damaged once in the hands of the carrier. In the event that there is a delay with your package, please contact FedEx directly.
• If your tracking number starts with a "D" your package has been shipped with Ontrac. You can track your package online at: www.ontrac.com or call them directly at 1-800-334-5000 in the event you need to reschedule your delivery.
• Shipments to Hawaii and Alaska will be charged an additional $45 per box surcharge. 
• Shipments to Canada will be assigned a 30% surcharge to cover import duties, processing and filing these import duties on our client’s behalf as well as out of country shipping fees.
• We can arrange shipments to Puerto Rico. Please send an email to [email protected] with the complete shipping address and flower order. Within 24 hours, one of our customer service representatives will confirm your total order price.