• Recommended delivery date is 1 to 2 days before your event. If your event is Saturday suggested delivery date is Thursday or Friday.
• Rose Petals are available year round*
• You will receive 13 bags when you order 6,000 Rose Petals, and 26 bags when you order 12,000 Rose Petals.
• Each bag of Rose Petals contains no less than 8 cups and no more than 12 cups, holding 460 petals or 0.44 pounds.
• One bag of Petals will completely cover an area 20 inches by 9 inches.
• 6,000 Rose Petals is a minimum of 104 cups. 12,000 Rose Petals is a minimum of 208 cups.
• Fresh Rose Petals are packed in individual plastic bags for protection during shipping. This also makes it easy to decorate your reception site, fill up a flower girl basket or sprinkle across a table. The bags are even easy to bring along on your honeymoon!
  Since flowers are a product of Mother Nature and due to variation in monitor resolutions, the exact color tones of this flower may vary to some degree.
• Package contents and prices are based on availability and are subject to change due to weather and market conditions.

*In the event that a substitution may be necessary to make certain that your petals are delivered on time, we take the utmost care in assuring that your order is as similar to your original color choice as possible even if this means substituting petals of higher value. While we will always try to inform under these circumstances, petal substitutions may be shipped without verbal confirmation from you. 

• Fresh Rose Petals are shipped directly from our Ecuadorian farms. While our petals will last up to 72 hours stored in a cool dry place, we recommend that all bags are placed in refrigeration to maintain optimal freshness for your event. Simply follow the steps below to keep your Rose Petals fresh.
• Upon arrival, open the box and inspect the Rose Petals.
• Remove all bags from the box. If a bag has too much condensation on the inside, open and dry the bag with a paper towel and reseal.
• Place bags in selected refrigerator until ready to use.
• Open each bag and arrange as desired.
• Note: In the event the petals are placed in a section of the refrigerator that could freeze, they will be damaged. Ensure that your refrigerator does not reach below 35 degrees.

• FiftyFlowers uses FedEx or UPS for priority overnight delivery service. All deliveries should arrive by 5pm on your chosen delivery date and your flowers will most likely be delivered before 10:30am. Delivery time depends on service available to your address. Please contact FedEx and/or UPS and ask them the guaranteed delivery time for your specific delivery zip code. 
• Deliveries are available Tuesday through Friday and, at an additional fee, Saturday.
• The day before your selected delivery date, you will receive an automatically generated tracking number, which you can use to track your package online at www.FedEx.com or www.UPS.com. You can also obtain your tracking number by signing into your FiftyFlowers.com online account.
• In order to ensure proper flower delivery, FedEx and/or UPS will require signature at the time of delivery. Please arrange to have somebody home to ensure proper delivery. In the event that somebody will not be available at the delivery address please leave a note in an obvious place indicating that it is okay to leave your flower package releasing all responsibility and include your name and signature.  If you miss your delivery, please contact FedEx at 1.800-GO-FEDEX or UPS at 800-782-7892 directly with your tracking number to reschedule delivery. 
• Each order must have a valid and working telephone number. FedEx and/or UPS will not accept any orders without a working telephone number. 
• Please review your shipping address carefully. If you provide the wrong shipping address, we are not responsible for any problems that may result. Any shipping redirects or changes will incur a $20 fee and changes may not be feasible as the delivery date approaches, especially once the shipping tracking number has been assigned. 
• FiftyFlowers.com is not responsible for packages that are received before or after the specified delivery date, are lost, stolen or damaged once in the hands of the carrier. In the event that there is a delay with your package, please contact FedEx/UPS directly.
• If your tracking number starts with a "D" your package has been shipped with Ontrac. You can track your package online at: www.ontrac.com or call them directly at 1-800-334-5000 in the event you need to reschedule your delivery.
• Shipments to Hawaii and Alaska will be charged an additional $45 per box surcharge. 
• Shipments to Canada will be assigned a 40% surcharge to cover import duties, processing and filing these import duties on our client’s behalf as well as out of country shipping fees.
• We can arrange shipments to Puerto Rico. Please send an email to weddings@fiftyflowers.com with the complete shipping address and flower order. Within 24 hours, one of our customer service representatives will confirm your total order price.

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