Recommended delivery date: 2 days before your event
Coverage area: One bag of petals will generously cover an area 9 inches by 20 inches
- If your event is Saturday suggested delivery day is Thursday.
- Hydrangea Petals are available year round.*
- Each bag of Hydrangea Petals weighs 3 to 4.5 oz each and will contain a minimum of 800 petals.
- 10,000 petals package will contain 13 bags.
- 20,000 petals package will contain 26 bags.
- 40,000 petals package will contain 52 bags.
- Upon arrival, inspect the petal bags. If you see any condensation gathering on the inside of any of the bags, gently open and simply wipe the moisture off. Close the bag and return it to the box. Store in a cool, dry environment.
*Package contents and prices are based on availability and are subject to change due to weather and market conditions.
++In the event that a substitution may be necessary, we take the utmost care in assuring that your order is as similar to your original flower choice as possible. While we will always try to reach you if this situation arises, occasionally time will not allow for this, and flower substitutions may be shipped without verbal confirmation from you. In the case of centerpieces, flowers within the same color palette will be used if possible, even if this means substituting other kinds of flowers of equal or higher value.
**Returns will only be accepted if flowers arrive in poor condition. Returns will not be accepted for circumstances resulting from negligence.
FiftyFlowers uses FedEx or UPS for priority overnight delivery service. All deliveries should arrive by 5 pm on your chosen delivery date. Exact delivery times will depend on the service available to your address. Please contact FedEx or UPS to inquire about the guaranteed delivery time for your zip code.
- Deliveries are available Tuesday through Friday. For an additional fee, Saturday delivery is available.
- The day before each item's selected delivery date, you will receive an automatically generated tracking number to track your package(s) online at www.FedEx.com or www.UPS.com. You may also obtain your tracking number online by signing into your FiftyFlowers.com account.
- FedEx or UPS requires a signature at the time of delivery. Please arrange to have someone at your requested delivery location to accept packages. In the event no one is available, please leave a note where the driver will see it and instruct them that no signature is required. Include your name and signature on the note. These instructions release the shipper from responsibility if packages are stolen or contents ruined once they leave the package unattended. A note does not guarantee delivery. It is at the delivery driver's discretion to comply with the request, and in some instances such as with international orders, a signature is required without exception. If you miss your delivery, use your tracking information and contact FedEx at 800-GO-FEDEX or UPS at 800-782-7892 directly to reschedule.
- FedEx and UPS require a valid and working telephone number on all orders.
- Review your shipping address carefully. Incorrect delivery addresses will incur a $20 fee for changes or redirects once the package is en route, and is the recipient's obligation to cover this fee. FiftyFlowers is not responsible for any issues resulting from incorrect delivery information provided. Please note: changes and redirects may not be feasible as the delivery date approaches, especially once a tracking number is assigned.
- FiftyFlowers is not responsible for packages received before or after the specified delivery date, that are lost, stolen or damaged once in the hands of the carrier. In the event your package is delayed, please contact FedEx/UPS directly.
- Shipments to Hawaii and Alaska will incur an additional $45 per box surcharge.
- Shipments to Canada incur a 40% surcharge. This charge will cover out of country shipping fees, the cost of import duties, as well as the processing and filing of these duties on your behalf.
- Shipments to Puerto Rico are possible; however, orders for Puerto Rico must be emailed to email@example.com with the complete shipping address, items requested, and their quantities. Within 24 hours, a customer service representative will contact you to provide a purchase quote and obtain payment information.
Fresh Hydrangea Petals are shipped directly from our farms to your door. While our petals will last up to 72 hours stored in a cool dry place, we recommend that all bags are placed in refrigeration to maintain optimal freshness for your event. Simply follow the steps below to keep your petals fresh.
- Upon arrival, open the box and inspect the petals. If a bag has too much condensation on the inside, open and dry the bag with a paper towel and reseal.
- If you want to place the bags in a refrigerator until ready to use, please ensure that the petals are not placed in a section of the refrigerator that could freeze, they will get damaged. Ensure that your refrigerator does not reach below 35 degrees. Secondly, please ensure that you place your petals away from any fruits and vegetables.
- If you do not want to store your petals in the refrigerator, after inspection, place your bags of petals back in the box they arrived from, top off the box and store in a cool room.
- Open each bag and arrange as desired. Please remember that once you expose rose petals to the open air environment, they will begin to fade - the petal decoration should be the last touch of decoration you do before guests arrive.