PRODUCT DETAILS
Recommended Delivery Date: 3 days before your event
Average Bloom Width: 2 to 4 inches
Average Stem Length: 10 to 24 inches
Scent: Has a mild garden rose fragrance
Foliage: Has some foliage
Thorns: Has some thorns
- If your event is Saturday suggested delivery day is Wednesday.
- Roses feature one bloom per stem.
- Has a full aperture bloom.
- This flower is considered to be a garden rose because of the high petal count, distinct petal shape, and garden rose scent.
- Expected vase life is an average of 5 days with proper care and handling.
- Shipped with 12, 18 or 24 stems per bunch.
- Within each bunch, the garden roses are packed in multiple layers to ensure protection during shipping. From the top angle, it will appear that you only have half of the stems in the bunch; however, below this layer there is a second layer containing the remaining roses.
- We ship our Roses in bud form. Once the Rose is hydrated, the bloom will open to a much larger size.
- Since flowers are a product of Mother Nature and due to variation in monitor resolutions, the exact color tones of this flower may vary to some degree.
*Package contents and prices are based on availability and are subject to change due to weather and market conditions.
+Your flowers will arrive looking thirsty and sleepy. This is absolutely NORMAL. Please refer to our Flower Care tab on this product page for a descriptive process on care and handling instructions.
++In the event that a substitution may be necessary, we take the utmost care in assuring that your order is as similar to your original flower choice as possible. While we will always try to reach you if this situation arises, occasionally time will not allow for this, and flower substitutions may be shipped without verbal confirmation from you. In the case of centerpieces, flowers within the same color palette will be used if possible, even if this means substituting other kinds of flowers of equal or higher value.
**Returns will only be accepted if flowers arrive in poor condition. Returns will not be accepted for circumstances resulting from negligence.
SHIPPING INFORMATION
FiftyFlowers uses FedEx or UPS for priority overnight delivery service. All deliveries should arrive by 5 pm on your chosen delivery date. Exact delivery times will depend on the service available to your address. Please contact FedEx or UPS to inquire about the guaranteed delivery time for your zip code.
- Deliveries are available Tuesday through Friday. For an additional fee, Saturday delivery is available.
- The day before each item's selected delivery date, you will receive an automatically generated tracking number to track your package(s) online at www.FedEx.com or www.UPS.com. You may also obtain your tracking number online by signing into your FiftyFlowers.com account.
- FedEx or UPS requires a signature at the time of delivery. Please arrange to have someone at your requested delivery location to accept packages. In the event no one is available, please leave a note where the driver will see it and instruct them that no signature is required. Include your name and signature on the note. These instructions release the shipper from responsibility if packages are stolen or contents ruined once they leave the package unattended. A note does not guarantee delivery. It is at the delivery driver's discretion to comply with the request, and in some instances such as with international orders, a signature is required without exception. If you miss your delivery, use your tracking information and contact FedEx at 800-GO-FEDEX or UPS at 800-782-7892 directly to reschedule.
- FedEx and UPS require a valid and working telephone number on all orders.
- Review your shipping address carefully. Incorrect delivery addresses will incur a $20 fee for changes or redirects once the package is en route, and is the recipient's obligation to cover this fee. FiftyFlowers is not responsible for any issues resulting from incorrect delivery information provided. Please note: changes and redirects may not be feasible as the delivery date approaches, especially once a tracking number is assigned.
- FiftyFlowers is not responsible for packages received before or after the specified delivery date, that are lost, stolen or damaged once in the hands of the carrier. In the event your package is delayed, please contact FedEx/UPS directly.
- Shipments to Hawaii and Alaska will incur an additional $45 per box surcharge.
- Shipments to Canada incur a 40% surcharge. This charge will cover out of country shipping fees, the cost of import duties, as well as the processing and filing of these duties on your behalf.
- Shipments to Puerto Rico are possible; however, orders for Puerto Rico must be emailed to weddings@fiftyflowers.com with the complete shipping address, items requested, and their quantities. Within 24 hours, a customer service representative will contact you to provide a purchase quote and obtain payment information.
FLOWER CARE
Bulk Garden Roses are shipped directly from our farms without water tubes. Before shipping your flowers, we prepare them for their journey with proper hydration methods. If your flowers appear sleepy and thirsty after their journey, it is absolutely NORMAL. Just follow these simple steps and the flowers will bloom delightfully.
- Remove flowers from box by cutting any straps. Our Garden Roses are shipped in special packaging that may or may not include water boxes, water tubes or wet foam. No matter the packaging, your Garden Roses have been properly prepared for shipping. Remove any of this special packaging including any plastic wrapping so as not to create condensation which will cause rotting, but do NOT remove the cardboard sleeve or the rubber bands holding the flowers together in a bunch.
- Fill containers with at least 4 inches of fresh, cool water.
- Add floral food to prevent bacteria from forming in the water and to give added nutrients to the Roses. If you do not have flower food, it can be purchased at any local florist.
- Remove any leaves that fall below the water line. Not removing the leaves may cause bacteria to form and shorten the Rose's life.
- Using sharp scissors or a knife, cut the stems diagonally under running water approximately one inch from each stem's bottom edge.
- Immediately after cutting, place the stems in the prepared water.
- Allow flowers at least 4 hours to hydrate well. Garden Roses may take up to 12 hours to properly hydrate. Leave the plastic or cardboard packaging around the blooms for a minimum of 4 hours. This will allow the Roses sufficient time to hydrate properly.
- Keep flowers away from direct sunlight, drafts or excessive heat.
- To keep the Garden Roses fresh, change the water every 24 to 48 hours or when the water becomes cloudy. Assure that your flowers have sufficient water. The flowers will drink an exceptionally large amount of water upon arrival.
We ship our Garden Roses with guard petals in order to protect the blooms during shipping. Upon removal of the protective packaging, remove any brown or discolored guard petals. It is not uncommon to remove an average of 5 to 10 petals per bloom.
Remember that exposing Garden Roses to warmer environments (outside, a hot room, etc) will help the flower bloom, and storing your Roses in a cooler environment will slow down the opening process.
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