Recommended Delivery Date: 3 days before your event
- If your event is Saturday, suggested delivery day is Wednesday.
- This product is available year round.
- This product is a set of 3 arrangements. Each arrangement is in a 4"x4"x4" wood container.
- Each will include 17 stems in a mixture of the following flowers: Standard roses, spray roses, and ruscus.* Includes wooden containers.
- Color tones of wooden container may vary from what is pictured.
- These flowers come pre-arranged and require little to no special prep work.
- Expected vase life is an average of 6 days with proper care and handling.
- Since flowers are a product of Mother Nature and due to variations in monitor resolutions, the exact color tones of this flower may vary to some degree.
- This item is only available for delivery in the USA (Hawaii and Alaska included) we cannot ship to Canada.
*Package contents and prices are based on availability and are subject to change due to weather and market conditions.
+Your flowers will arrive looking thirsty and sleepy. This is absolutely NORMAL. Please refer to our Flower Care tab on this product page for a descriptive process on care and handling instructions.
++In the event that a substitution may be necessary, we take the utmost care in assuring that your order is as similar to your original flower choice as possible. While we will always try to reach you if this situation arises, occasionally time will not allow for this, and flower substitutions may be shipped without verbal confirmation from you. In the case of centerpieces, flowers within the same color palette will be used if possible, even if this means substituting other kinds of flowers of equal or higher value.
**Returns will only be accepted if flowers arrive in poor condition. Returns will not be accepted for circumstances resulting from negligence.
FiftyFlowers uses FedEx or UPS for priority overnight delivery service. All deliveries should arrive by 5 pm on your chosen delivery date. Exact delivery times will depend on the service available to your address. Please contact FedEx or UPS to inquire about the guaranteed delivery time for your zip code.
- Deliveries are available Tuesday through Friday. For an additional fee, Saturday delivery is available.
- The day before each item's selected delivery date, you will receive an automatically generated tracking number to track your package(s) online at www.FedEx.com or www.UPS.com. You may also obtain your tracking number online by signing into your FiftyFlowers.com account.
- FedEx or UPS requires a signature at the time of delivery. Please arrange to have someone at your requested delivery location to accept packages. In the event no one is available, please leave a note where the driver will see it and instruct them that no signature is required. Include your name and signature on the note. These instructions release the shipper from responsibility if packages are stolen or contents ruined once they leave the package unattended. A note does not guarantee delivery. It is at the delivery driver's discretion to comply with the request, and in some instances such as with international orders, a signature is required without exception. If you miss your delivery, use your tracking information and contact FedEx at 800-GO-FEDEX or UPS at 800-782-7892 directly to reschedule.
- FedEx and UPS require a valid and working telephone number on all orders.
- Review your shipping address carefully. Incorrect delivery addresses will incur a $20 fee for changes or redirects once the package is en route, and is the recipient's obligation to cover this fee. FiftyFlowers is not responsible for any issues resulting from incorrect delivery information provided. Please note: changes and redirects may not be feasible as the delivery date approaches, especially once a tracking number is assigned.
- FiftyFlowers is not responsible for packages received before or after the specified delivery date, that are lost, stolen or damaged once in the hands of the carrier. In the event your package is delayed, please contact FedEx/UPS directly.
- Shipments to Hawaii and Alaska will incur an additional $45 per box surcharge.
- Shipments to Canada incur a 40% surcharge. This charge will cover out of country shipping fees, the cost of import duties, as well as the processing and filing of these duties on your behalf.
- Shipments to Puerto Rico are possible; however, orders for Puerto Rico must be emailed to firstname.lastname@example.org with the complete shipping address, items requested, and their quantities. Within 24 hours, a customer service representative will contact you to provide a purchase quote and obtain payment information.
Before shipping your flowers, we prepare them for their journey with proper hydration methods. If your flowers appear sleepy and thirsty after their journey it is absolutely NORMAL. Follow these simple steps to ensure your flowers have the proper care.
- When your boxes arrive, it is important to get your flowers in water as quickly as possible. Open your boxes and remove any protective packaging, such as foam or paper.
- Inspect your flowers.*
- The flowers are hand arranged in an OASIS floral foam block, please do not remove stems from the foam.
- On arrival, check that the OASIS floral foam is moist and add water.
- Touch the OASIS floral foam every day with your finger to check the moisture level. When you push the foam gently with the tip of your finger, it should give slightly and you should feel moisture.
- Allow flowers at least 4 hours to hydrate, flowers may take up to 12 hours to properly hydrate. Your flowers were arranged at our partner farms and many of the flowers will be in bud form and take time to bloom.
- Keep flowers away from direct sunlight, drafts or extreme temperatures. Flowers should be stored in a cool dark area, until ready to use.
- Check OASIS moisture levels daily.
*If upon first inspection, you foresee a problem with your flowers, do not proceed processing your order. Leave the flowers intact in the box and call us immediately at 1-877-50 ROSES (507-6737)