• Recommended delivery date is 2 days before your event. If your event is Saturday suggested delivery date is Thursday. However, this package contains various flowers, each with an ideal delivery date. Once we receive your order, we will review the ideal delivery date for each flower you select, and we will call you if changes to the delivery date are necessary.
• DIY Wedding Combos are available year round.
• Note that the pictures shown are solely example arrangements of what could be created with this package. Flowers do not come prearranged and the picture could depict other types of flowers which are not included.
• This package includes*:
  25 Ecuadorian Roses. You choose the colors.
  30 stems of Mini Calla Lilies. You choose the colors. Certain colors have additional costs.
  40 stems of Tree Fern.
  50 shoots of Lily Grass.
• Expected vase life is an average of 8 days. Average vase life may vary with each flower type.
• Since flowers are a product of Mother Nature and due to variation in monitor resolutions, the exact color tones of this flower may vary to some degree.
• Package contents and prices are based on availability and are subject to change due to weather and market conditions.
• Your flowers will arrive looking thirsty and sleepy. This is absolutely NORMAL. Please refer to our Flower Care tab on this product page for a descriptive process on care and handling instructions.

*In the event that a substitution may be necessary to make certain that your flowers are delivered on time, we take the utmost care in assuring that your order is as similar to your original flower choice as possible. While we will always try to inform under these circumstances, flower substitutions may be shipped without verbal confirmation from you.  Specifically, for the centerpiece pictured on this page, in the event that we need to substitute the recipe, flowers within the same color palette will be used if possible even if this means substituting other kinds of flowers of equal or higher value.

DIY Flower Packs are shipped directly from our farms. Before shipping your flowers, we prepare them for their journey with proper hydration methods. If your flowers appear sleepy and thirsty after their journey it is absolutely NORMAL. Each flower included in this combo pack can have specific care instructions other than the general care instructions that you see below. For more specific instructions for your flower types visit the flower's product details page. For most flowers you follow these simple steps and the flowers will bloom delightfully.

1. Open you box of flowers and inspect. *
2. Ensure that your flower buckets are clean and disinfected.
3. Fill the buckets with at least 4 inches of fresh, cool water. If you have flower food follow the instructions on the packet to prepare your water.
4. Remove flowers from box by cutting any straps.
5. Remove any flower bunch packaging material, including plastic sleeve and/or newspaper.
6. Cut stems diagonally under running water with sharp scissors to desired length.
7. Immediately after cutting, place the stems in the prepared buckets.
8. Allow flowers at least 4 hours to hydrate well. Flowers may take up to 12 hours to properly hydrate.
9. Keep flowers away from direct sunlight, drafts or excessive heat.
10. Change water every 24 hours to keep flowers fresh. Assure that your flowers have sufficient water. The flowers will drink an exceptionally large amount of water upon arrival.

* If upon first inspection, you foresee a problem with your flowers, do not proceed processing your flowers.  Leave the flowers intact in the box and call us immediately to 1.877 50 ROSES (507-6737).

Ensure that you have sufficient room in each bucket for the amount of flowers you will be storing in the bucket. Flowers need room to breath and bloom; over stuffing buckets with too many flowers, can cause damage as well as prevent proper blooming.
 
Exposing flowers to warm environments (outside in the shade, a warmer room, etc) will help the flowers to bloom, and storing your flowers in a cooler environment will slow down the blooming of your flowers.
 
Flowers wilt and fade prematurely because water is prevented from reaching the top blooms due to bacteria blockage in the stem. To minimize bacteria, keep your buckets and/or vases with clean fresh water.

• FiftyFlowers uses FedEx for priority overnight delivery service. All deliveries should arrive by 5pm on your chosen delivery date and your flowers will most likely be delivered before 10:30am. Delivery time depends on service available to your address. Please contact FedEx and ask them the guaranteed delivery time for your specific delivery zip code. 
• Deliveries are available Tuesday through Friday. 
• The day before your selected delivery date, you will receive an automatically generated tracking number, which you can use to track your package online at www.FedEx.com. You can also obtain your tracking number by signing into your FiftyFlowers' online account.
• In order to ensure proper flower delivery, FedEx will require signature at the time of delivery. Please arrange to have somebody home to ensure proper delivery. In the event that somebody will not be available at the delivery address please leave a note in an obvious place indicating that it is okay to leave your flower package releasing all responsibility and include your name and signature.  If you miss your delivery, please contact FedEx at 1.800-GO-FEDEX directly with your tracking number to reschedule delivery. 
• Each order must have a valid and working telephone number. FedEx will not accept any orders without a working telephone number. 
• Please review your shipping address carefully. If you provide the wrong shipping address, we are not responsible for any problems that may result. Any shipping redirects or changes will incur a $20 fee and changes may not be feasible as the delivery date approaches, especially once the shipping tracking number has been assigned. 
• FiftyFlowers.com is not responsible for packages that are received before or after the specified delivery date, are lost, stolen or damaged once in the hands of the carrier. In the event that there is a delay with your package, please contact FedEx directly.
• If your tracking number starts with a "D" your package has been shipped with Ontrac. You can track your package online at: www.ontrac.com or call them directly at 1-800-334-5000 in the event you need to reschedule your delivery.
• Shipments to Hawaii and Alaska will be charged an additional $45 per box surcharge. 
• Shipments to Canada will be assigned a 30% surcharge to cover import duties, processing and filing these import duties on our client’s behalf as well as out of country shipping fees.
• We can arrange shipments to Puerto Rico. Please send an email to weddings@fiftyflowers.com with the complete shipping address and flower order. Within 24 hours, one of our customer service representatives will confirm your total order price.