• Recommended delivery date is 2 to 3 days before your event. If your event is Saturday suggested delivery date is Wednesday or Thursday.
• Calla Lilies are available year round*
• Each stem has one bloom.
• Calla Lilies are shipped with 5 stems per bunch and are bundled together by a rubber band and placed in a clear plastic sleeve. 
• Average Calla Lily bloom size is 3.5 to 8 inches from stem to tip.
  
• Average stem length is 35 inches.
  
• Average stem width is 1 inch.
• Expected vase life is an average minimum of 8 days.
• Since flowers are a product of Mother Nature and due to variation in monitor resolutions, the exact color tones of this flower may vary to some degree.
• Package contents and prices are based on availability and are subject to change due to weather and market conditions.
• Your flowers will arrive looking thirsty and sleepy. This is absolutely NORMAL. Please refer to our Flower Care tab on this product page for a descriptive process on care and handling instructions.

*In the event that a substitution may be necessary to make certain that your flowers are delivered on time, we take the utmost care in assuring that your order is as similar to your original flower choice as possible even if this means substituting flowers of higher value. While we will always try to inform under these circumstances, flower substitutions may be shipped without verbal confirmation from you. 

Your Calla Lilies are shipped directly from our farms and may arrive with or without water tubes. Before shipping your flowers, we prepare them for their journey with proper hydration methods. If your flowers appear sleepy and thirsty after their journey, it is absolutely NORMAL. Just follow these simple steps (included on the flower care instruction card with your shipment) and your flowers will bloom delightfully.

1. Open the box and make sure your flowers look good. Remember, it is normal if they appear a bit sleepy and thirsty.
2. Remove flowers from box by cutting any straps and also remove all paper and plastic packaging in order to prevent rotting. 
3. Fill your vase with at least 4-6 inches fresh, cool water as the blooms may continue to open and grow.
4. Cut stems diagonally approximately a half an inch from the stem's bottom edge. Do so under running water with sharp scissors or knife. Callas tend to split and curl up on the ends, so be careful not to snip off too much as you may need to trim them several times. 
5. Immediately after cutting, place the stems in the prepared vase and arrange accordingly. 
6. Keep flowers away from direct sunlight, drafts or excessive heat. 
7. Every day, be sure to re-cut the stems repeating the steps above to maximize the life and beauty of your flowers. 

Please note that Calla Lilies retain sufficient water in their stems for long amounts of time. However, if they are left in bacteria contaminated water, starting from the bottom of the stem, the flower stem will become mushy. Just be sure to change the water daily if preparing to use this flower for an arrangement.

• FiftyFlowers uses FedEx or UPS for priority overnight delivery service. All deliveries should arrive by 5pm on your chosen delivery date and your flowers will most likely be delivered before 10:30am. Delivery time depends on service available to your address. Please contact FedEx and/or UPS and ask them the guaranteed delivery time for your specific delivery zip code. 
• Deliveries are available Tuesday through Friday and, at an additional fee, Saturday.
• The day before your selected delivery date, you will receive an automatically generated tracking number, which you can use to track your package online at www.FedEx.com or www.UPS.com. You can also obtain your tracking number by signing into your FiftyFlowers.com online account.
• In order to ensure proper flower delivery, FedEx and/or UPS will require signature at the time of delivery. Please arrange to have somebody home to ensure proper delivery. In the event that somebody will not be available at the delivery address please leave a note in an obvious place indicating that it is okay to leave your flower package releasing all responsibility and include your name and signature.  If you miss your delivery, please contact FedEx at 1.800-GO-FEDEX or UPS at 800-782-7892 directly with your tracking number to reschedule delivery. 
• Each order must have a valid and working telephone number. FedEx and/or UPS will not accept any orders without a working telephone number. 
• Please review your shipping address carefully. If you provide the wrong shipping address, we are not responsible for any problems that may result. Any shipping redirects or changes will incur a $20 fee and changes may not be feasible as the delivery date approaches, especially once the shipping tracking number has been assigned. 
• FiftyFlowers.com is not responsible for packages that are received before or after the specified delivery date, are lost, stolen or damaged once in the hands of the carrier. In the event that there is a delay with your package, please contact FedEx/UPS directly.
• If your tracking number starts with a "D" your package has been shipped with Ontrac. You can track your package online at: www.ontrac.com or call them directly at 1-800-334-5000 in the event you need to reschedule your delivery.
• Shipments to Hawaii and Alaska will be charged an additional $45 per box surcharge. 
• Shipments to Canada will be assigned a 40% surcharge to cover import duties, processing and filing these import duties on our client’s behalf as well as out of country shipping fees.
• We can arrange shipments to Puerto Rico. Please send an email to weddings@fiftyflowers.com with the complete shipping address and flower order. Within 24 hours, one of our customer service representatives will confirm your total order price.

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